Utilita Arena, Birmingham.
Terms and Conditions
The name of the lead booker will be printed on each ticket.
The lead booker must be in attendance and photo ID checks will be made on entry into the venue. If the ID does not match entry will be refused.
ID must be in its original form and not a copy.
If you are booking more than one ticket your guest must arrive at the concert at the same time as you.
Failure to do so will result in the guest being turned away.
Failure to adhere the terms and conditions may result in the customer's order being cancelled. There are no exceptions to this rule.
The resale of tickets is only permitted via the artist's official resale platform Twickets.
Transferal of tickets is not permitted under any other circumstances.
If the promoter reasonably believes that a ticket has been resold through resale platforms not endorsed by the artist then the barcode on the ticket will be voided, prohibiting entry to the concert.
No under 14s in the standing area, 0 - 15s must be accompanied by an adult. No refunds will be given for incorrectly booked tickets.
Where we provide a seating plan for events, every effort is made to show you correct information. Ho...
COVID T&Cs: Admission to this event is at all times subject to any terms, conditions or rules of the Promoter and the venue operator. You must also adhere to the Promoter or venue operator's specific terms of entry and protocols surrounding Covid-19 - this could be, but is not limited to, an obligation to provide negative lateral flow tests or provide vaccination certificates. If you do not comply with any Promoter or venue terms, conditions or rules then the Promoter or venue operator may refuse admission or require you or other ticket holders to leave the venue and you will not be entitled to a refund.
Where is Arena Birmingham?
Arena Birmingham is in Birmingham City Centre. For route planning please use: www.arenabham.co.uk/your-visit/getting-here
Box Office Information
You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. The box office is usually open on show days at approx. 4pm. On certain show days, the box office may be open earlier or later dependant on the nature of the event. To confirm the opening times before travelling please check out the event page for your event or call 0844 581 1331. Please note, the box office is not open on non-show days.
If you lose your tickets, try to contact your point of purchase first. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Please note, there may be a charge for the box office re-issuing tickets.
Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Our box office team will take it from there.
Buying Tickets at the Box Office
We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only. Opening hours are subject to change at short notice. To confirm our opening times before travelling to Resorts World Arena or Arena Birmingham to purchase tickets please call 0844 581 1311 for up to date information.
Arena Birmingham has on site parking, which can be booked by following this link
Please note, parking is chargeable at this venue. Alternative travel routes can be found here
Contact the Venue